Shipping & Returns

Shipping

The Printed Peanut dispatches orders within 1-3 business days. Orders going to a UK address are posted Second Class by Royal Mail or larger items will be posted by MyHermes and are usually delivered within 1-3 days of the order being placed.

International orders can take up to 20 business days to be delivered (depending on the country).

Proof of Postage is retained for each parcel sent. Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

Product shipping cost is calculated by weight. Each product shows its weight in grams under the product description. Please refer to the table below. Either Royal Mail 1st class post or MyHermes will be used within the UK (includes Isle of Man, Jersey, Guernsey). 

screen-shot-2017-06-13-at-11.01.50-am.png

 

International

International deliveries are available to select countries of purchase that weigh up to 3kg. If you would like to purchase an amount of items that combined are heavier than 3kg, or if you would like your products to be shipped to a country that isn't listed on this website, please email here for a shipping cost quote. Please note any duties and taxes charged at customs when sending overseas, are the buyers responsibility to pay.

Europe

Products will be dispatched within 3 working days of purchase date and can take up to 10 business days to arrive. Product shipping cost is calculated by weight. Each product shows its weight in grams under the product description. Please refer to the table below. Shipping is currently available to select countries in Europe at these prices (Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland). Anywhere else will be charged as in the category "Rest of the World"

screen-shot-2016-09-05-at-7.31.37-pm.png

 Rest of the World

Products will be dispatched within 3 working days of purchase date. Product shipping cost is calculated by weight. Each product shows its weight in grams under the product description. Please refer to the table below. Items are expected to be delivered after dispatch within 10 working days but may depend on which country it is arriving to, and can take several weeks to some countries.

screen-shot-2016-09-20-at-8.49.23-am.png 

What if my purchase doesn't arrive?

It is unlikely that your product will not arrive safely with you, but if that does happen, please email here. The Printed Peanut retains proof of postage for every shipped item.

Returns Policy

I do hope that your are very happy with what you receive.  If you are not then please get in touch immediately.

Items can only be returned if they were purchased from this website.

Please note, postage can only be refunded if you have received an incorrect item. If you change your mind about the product then you will have to pay for the return postage and you will receive a full refund of your original purchase + original postage cost. If you notice that your order is damaged, please do not accept the package and contact me straight away. Alternatively please photograph the damaged packaging, or send it back so I can see what went wrong.

We hope that you find the website easy to use, but please feel free to email here if you have any problems.

Thank you for shopping with The Printed Peanut!